At The Car People, we aim to make buying your car an enjoyable and memorable experience. And with over 50% of our sales coming from repeat customers and recommendations, the hard work we put into this makes our customers happy.
When we started our business, we set out a principle to be different. The list of changes we made are endless, but they include:
Recruiting sales advisors for their naturally friendly, helpful and honest approach.What’s more, ensuring they give good advice through ongoing training and by not paying them low wages and high commissions.
Giving instant and upfront part-exchange prices, allowing as many test drives as customers want; and always letting customers choose the order they’d like to do things – rejecting the industry norm of forcing them into a ‘sales process’
And, in setting up each of our three branches, we set them out to ensure you could easily view & compare suitable cars and find ample space for parking. It’s the details that matter!
The truth is, you may not notice every little thing that adds up to make The Car People difference. The mini film below is a light-hearted way of sharing some of our story – we hope you enjoy it, and maybe even pass it on – after all, you could be part of it!
For those looking for that extra reason to come visit, why not looks at some of the incentives below:
- Colour coded layouts to find the car of your choice
- Spacious café to sit and relax
- Playroom to entertain the kids
- Ample free parking areas
- Information point to view cars on screen
- Friendly advisors to answer your questions
- Dreamcasts where your kids (and you!) can play
…everything you need to take the hassle out of buying your car …oh and of course there’s toilets!
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